Recall or replace a sent email in Outlook
Applies To
Outlook for Microsoft 365 Outlook 2024 Outlook 2024 for Mac Outlook 2021 Outlook 2021 for Mac Outlook 2019 Outlook 2016![Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.](https://cxcs.microsoft.net/static/public/surface-and-devices/neutral/4873755a-8b1e-497e-bc54-101d1e75d3e7/d07c07fd6aabfe12ed716e87301dc3a1a3a7b5b0.png)
Try it!
If you're using the Microsoft Outlook app or Outlook.com, and if you and your recipients are all on Microsoft Exchange or Microsoft 365 and in the same organization, you can recall or replace an email message that you sent.
If you're using the new Outlook, learn about recalling messages here.
Important: If your account is a MAPI or POP account, recall won't work.
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Select the Sent Items folder.
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Select or double-click the message so it opens in another window.
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Select File > Info.
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Select Resend or Recall and select one of the two options.
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Select Recall This Message... to delete or replace a sent message.
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Select Resend This Message... to send a message again with the option to update content or change recipients.
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Select the Tell me if recall succeeds or fails for each recipient check box.
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Select OK.
Note: If you selected Delete unread copies and replace with a new message, the original message opens for editing. When you select Send, the original email message will be deleted from the recipient’s mailbox and replaced with the newly edited one.