Getting started with storyline from Viva Engage in Microsoft Teams

Access storyline in Teams 

First, make sure your organization has a Viva Engage license and the storyline capability is set up in Viva Engage. Admins can learn more here: Manage Viva Engage experiences in Microsoft Teams.  

Get storyline notifications in the Activity feed 

Storyline notifications appear in your activity feed alongside mentions, reactions, and replies. You can manage these notifications by selecting More options  > Notification settings ​​​​​​​ at the top of the activity feed. 

Visit other people’s storyline page 

While you’re in a one-on-one chat with someone, you can access their storyline as a tab at the top of the chat. From there, you’ll see their existing posts and be able to react and comment on them.  

Select Follow storyline to be notified in your activity feed whenever they post something new.  

View your storyline page 

You can find your own storyline page as a tab in a chat with yourself. From your storyline page, you can: 

• See your existing posts and interact with them.

• Create new posts and announcements.

• See your followers and people you follow.

• Access your storyline profile analytics, as well as individual conversation analytics for each post.

• Upload or change your cover image.

Create a new storyline post 

You can create a storyline post from your storyline tab in a self chat. You can also select the dropdown next to New message and choose New storyline post. 

Storyline posts you create in Teams will appear in Viva Engage, and vice versa. 

To learn more about different types of storyline posts and who can create them, see Write and schedule posts, articles, and announcements.  

Post or comment on behalf of someone else

If you’ve been assigned as someone’s delegate, you can post to their storyline or comment on a storyline post on their behalf.  

To post as a delegate, go to the storyline page in your one-on-one chat. From there, you can type your post and send it.   

To comment as a delegate, open the comment option on any storyline post, select the person you're commenting on behalf of from the dropdown next to Comment as, and leave your comment.  

To learn more about how to assign and manage delegates in Viva Engage, see Delegation in Viva Engage.

See your storyline analytics 

Get access to engagement information on your storyline posts by accessing conversation analytics for individual posts. Select More options > View analytics in the upper-right corner of any of your storyline posts.  

For more advanced analytics, access your storyline profile analytics by selecting More options > View profile analytics at the lower-right corner of your storyline cover image.  

To view premium analytics features, your org must have Viva Engage Premium which is bundled with the Viva Suite and Employee Communications and Communities license. Conversation, live event, and some community analytics are available without a premium license. Audience analytics are only viewable by people who have at least one primary assigned audience and their delegates. Learn more about licensing. Learn more about analytics.   

Admins can learn more about leader and audience identification here: Identify leaders. 

Troubleshooting 

If you're having trouble accessing or using storyline in Teams, please try the following: 

• Make sure that your org has a Viva Engage license and that the storyline capability is turned on.

• Check your internet connection and make sure that you're able to access other websites and services.

• Try refreshing your browser or restarting your computer.

• If you're still having trouble, please contact your IT admin or the Viva Engage support team.

Related topics 

Storylines in Viva Engage

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