Check your Microsoft warranty and create service orders

Registering your Microsoft device

Before you can check your warranty or get service, you may need register your Surface or Xbox to your account. For help registering your Surface or Xbox, see Manage devices used with your Microsoft account or Getting your Xbox device serviced.

Check your Microsoft warranty

Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. Here's how:

1. Sign in to account.microsoft.com/devices with your account.

2. Locate the device that you want to check the warranty on, then select Info & support.

3. In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left.

How to get service for your Microsoft device

On account.microsoft.com/devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. Here's how:

1. Sign in to account.microsoft.com/devices/select-device-for-repair.

2. Choose the device that needs service, select Next and then follow the instructions to complete your service request.

For more detailed info on the service process, see How to get service for Surface or Getting your Xbox device serviced.

Related topics

• Surface warranty information

• How to prepare your Surface for service

• Manage devices used with your Microsoft account

• Update your warranty with your proof-of-purchase