Server settings you'll need from your email provider

Find your Exchange mailbox server settings

If you’re connecting to an Exchange mailbox and not using Microsoft 365 email, or if you aren't sure if you're using Microsoft 365 email, do the following to look up your settings:

1. Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.

2. In Outlook Web App, on the toolbar, select Settings > Mail > POP and IMAP.

3. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the POP and IMAP settings page.

What server settings do I need from my email provider?

To help you get the info you need, we've put together a handy chart of the email server settings you should ask for. You will most likely have to set up your email as an IMAP or POP account as well. What are POP and IMAP? Check with your provider if you’re not sure which to use.

Follow these instructions to get your email settings:

1. Print out this page and keep it within reach.

2. Call your email provider and ask them about the settings in the chart below.

3. Write down the corresponding email server settings in the empty column.

4. Return to your email app and enter the information to complete your email setup.

Still having trouble? We're listening.

• If you're using an email provider such as Gmail, Yahoo, etc. Contact them for help in setting up your email account.

  See Troubleshoot email setup on mobile Outlook mobile apps or check the server status of Outlook.com.

• If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support.