Some features detailed below are available as part of the public preview program and might undergo further changes before being released publicly. To get access to this and other upcoming features, switch to Teams public preview.

You can make one-on-one or group calls with anyone in your organization directly from a chat without having to host a team meeting. These calls are private and won't appear in any team conversation. Entries for the calls will appear in your chat, though.

  1. Go to your chat list and select New message New chat button to start a new conversation.

  2. Type the name or names of participants next to To at the top of your new chat.

  3. Select Video call Video call button or Audio call Calls button to start a call.

Up to 20 people can be on the same video call. 

If a group chat includes more than 20 people, calling buttons will be disabled.

If you're not currently in a chat with the person you want to call, you can start a new call from a command. Go to the text box at the top of your screen and type /call, then type or select the name of the person you want to reach.

You can also start a one-on-one call from someone's profile card. Open it by selecting their picture in a channel or from a search.

If your organization is set up for it, you can call a phone number directly—even one that's outside your org.

You can start calls from one-on-one or group chats:

  1. From your chat list, tap New message New chat button and enter a name or names.

  2. From a chat, tap Video call Video call button or Audio call Calls button. The person you're calling can answer from their desktop or mobile app.

You can also start a call from someone's profile card. Open it by tapping their profile picture in a channel or from a search.

  • If a group chat includes more than 20 people, calling buttons will be disabled.

  • If your organization is set up for it, you can call a phone number directly—even one that's outside your org.

  • The first time you join a Teams meeting or call on an Apple device running iOS 14, you might see a message from your browser indicating that Teams is requesting local network access. This is due to a change in privacy enhancements for iOS 14. Teams needs local network permissions to support peer-to-peer (P2P) architecture.

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