Send and receive SMS in Microsoft Teams
Teams lets you send and receive SMS messages from your desktop or mobile device. This is currently available to calling plan users in the United States and Canada.
Note: SMS is enabled in the Teams admin settings. If you're unable to use SMS, please contact your administrator.
Send SMS
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From your list of chats, select New chat
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Enter the phone number of the person you want to text.
Note: SMS messages are currently for one-on-one chat conversations and can only be sent to one person.
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Type your message in the compose box.
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Select Send
Note: You can't currently send attachments, emoji, stickers, or GIFs in your text messages. Teams also doesn't support MMS.
Receive SMS
When someone texts you in Teams, you'll receive a notification. Select the notification to view the chat. For SMS messages from new contacts, you must first either allow or decline messages from that number by selecting Accept or Block.
Tip: To mute a SMS chat, go to the chat conversation, then select More options > Mute.
To view a SMS that no longer has a notification,
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From your list of chats, find the chat that lists the phone number of the person who texted you.
Tip: Quickly search for a contact by typing CTRL+ Alt+E or CRTL+E. Read Keyboard shortcuts for Microsoft Teams for more time-saving tips.
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Select the chat to read the message and reply.
Note: To use SMS, you must have a valid, SMS-enabled phone number in your Teams profile. If you do not have a phone number in Teams, or if your phone number isn't SMS-enabled, reach out to your Teams admin.
Manage SMS
If you later decide to no longer receive SMS from a specific person, reply with STOP to block further messages. Resume messages by replying START.
Tip: Reply with HELP to view all of your options.
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