Chat with employees and customers
Applies To
Microsoft 365 admin
You can chat internally with your coworkers, or chat with a guest user, such as a customer or a partner. If guest access is turned on for your business, you can just type an email address to add a guest to a chat.
Start 1:1 or group chats to collaborate with a smaller group or to talk privately, and pin chats for quick access.
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In Chats, you can have 1:1 or group chats with people.
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Select New chat
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Type the name of the person or people you want to contact.
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Select the down arrow to add a name to your chat group.
To make a video or audio call from a chat
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Select Video call
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