Signing in with a passkey
What are passkeys?
Passkeys are a replacement for your password. With passkeys, you can sign into your Microsoft personal account, or your work/school account using your face, fingerprint, or PIN. Signing in with a passkey is simple, fast, and helps protect you against phishing attacks.
Passkeys are supported on desktop and mobile browsers (mobile app support is coming soon). You can use Windows Hello on Windows 10/11 devices to sign into your account with a passkey.
Important: Biometric data stays on your device and is never shared with Microsoft.
Please select your account type:
Creating a passkey
To create a passkey for your Microsoft account, follow these steps on the device for which you'd like to create a passkey:
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Sign in to your Microsoft account Advanced Security Options.
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Choose Add a new way to sign in or verify.
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Select Face, fingerprint, PIN, or security key.
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Follow the instructions on your device.
Using your passkey to sign in
To sign into your Microsoft account with a passkey, follow these steps whenever you get a sign-in prompt.
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Choose Sign-in options, or Other ways to sign in.
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Select Face, Fingerprint, PIN, or security key.
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Select your passkey from the list available.
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Your device will open a security window where you can use your face, fingerprint, PIN, or security key.
Removing a passkey
If you'd like to remove a passkey, follow these steps:
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Visit Advanced Security Options.
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From the list under Ways to prove who you are, select the passkey you'd like to remove.
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Choose Remove.
Creating a passkey
Note: You can only create a passkey if your organization supports it.
To create a passkey for your Microsoft work or school account, follow these steps on the device for which you'd like to create a passkey:
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Sign in to your MyAccount Security info.
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Choose Add sign-in method.
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Select Passkey or Passkey in Microsoft Authenticator.
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Follow the instructions on your device.
Using your passkey to sign in
To sign into your work or school account with a passkey, follow these steps whenever you get a sign-in prompt.
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Choose Sign-in Options.
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Choose Face, Fingerprint, PIN, or security key.
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Select your passkey from the list available.
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Your device will open a security window where you can use your face, fingerprint, PIN, or security key.
Removing a passkey
If you'd like to remove a passkey, follow these steps:
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Visit Security info.
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From the list select Delete for the passkey you'd like to remove.
Supported devices
Passkeys are supported on the following:
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Windows 10 and newer.
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macOS Ventura and newer.
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ChromeOS 109 and newer.
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iOS 16 and newer.
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Android 9 and newer.
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Hardware security keys that support FIDO2 protocol.
Supported browsers
Your device will need to use a supported browser such as:
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Microsoft Edge 109 or newer.
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Safari 16 or newer.
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Chrome 109 or newer.
Frequently asked questions
Passkeys are easier to use because there is nothing to type or remember. Simply use your face, fingerprint, or device PIN to sign in.
Passwords can be easily guessed, hacked, or stolen. Passkeys are phish-resistant which means they can't be guessed, stolen, or re-used.
See also
Need more help?
Can't sign in?
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.Sign-in helper
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.
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