Applies ToWindows 11 Windows 10 Windows 10 Mobile

If you’re having trouble connecting to your wireless display, try the following to fix things:

  • Make sure your Windows 11 device supports Miracast. To check on your PC, press the Windows logo key  + K. If your device doesn't support Miracast, you might see a message saying you need to connect an external display with a cable. 

  • Make sure Wi-Fi is turned on. To do this on your PC, select the Network icon at the far right of the taskbar, and then check the Wi-Fi quick setting.

  • Make sure the display supports Miracast and verify it's turned on. If your wireless display doesn't support Miracast, you’ll need a Miracast adapter (sometimes called a dongle) that plugs into an HDMI port.

  • Make sure the Wireless display app is installed on the target PC. If the device you're connecting to is another Windows PC, the Wireless display app (an optional feature in Windows) needs to be installed.

    • If the target PC is not discoverable, try entering wireless display in the search box on the taskbar, and selecting it in the list of results. Now check for this device on the device you want to project from. For more information, see Use screen mirroring and projecting.

    • On the target PC, go to Settings  > System > Projecting to this PC and make sure it's set up to be discovered.

  • Make sure your device drivers are up to date and the latest firmware is installed for your wireless display, or adapter. See the support info on the manufacturer's website for instructions, or search Microsoft Store for your manufacturer's app to help you.

  • Restart your PC and the wireless display.

  • Remove the wireless display, and then reconnect it. To remove the device, open Settings, and then select Bluetooth & devices > Devices. Under Wireless displays & docks, select the wireless display, or adapter you want to remove, then select Remove device. After that, try reconnecting.

If you’re having trouble connecting to your wireless display or wireless dock, try the following to fix things:

  • Make sure your Windows 10 device supports Miracast. Here's how to check on your PC: Select the Start  button, type Connect, and then select Connect from the list of results. In the Connect app, the text will tell you if your Windows 10 device supports it. 

  • Make sure Wi-Fi is turned on. To do this on your PC, select the Network ( or ) icon at the far right of the taskbar, and then check the Wi-Fi quick action. On your Windows 10 phone, swipe down from the top of your screen to open action center, and then check the Wi-Fi quick action.

  • Make sure the display supports Miracast and verify it's turned on. If your wireless display doesn't support Miracast you’ll need a Miracast adapter (sometimes called a dongle) that plugs into an HDMI port.

  • Make sure the Wireless display app is installed on the target PC. If the device you're connecting to is another Windows PC, the Wireless display app (an optional feature in Windows) needs to be installed. If this device is not discoverable, try entering wireless display in the search box on the taskbar, and selecting it in the list of results. Now check for this device on the device you want to project from. For more information, see Use screen mirroring and projecting.

  • Make sure your device drivers are up to date and the latest firmware is installed for your wireless display, adapter, or dock. See the support info on the manufacturer's website for instructions, or search Microsoft Store for your manufacturer's app to help you.

  • Restart your PC or phone and the wireless display or dock.

  • Remove the wireless display or dock, and then reconnect it. To remove the device, open Settings , and then select Devices  > Bluetooth & other devices . Select the wireless display, adapter, or dock, then select Remove device. After that, try reconnecting.

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