Viva Glint frequently asked questions

Can I start my survey and exit to complete it later? 

Yes, the survey will automatically save your answers and you can select the original survey link to complete it later. You can use the “Exit survey” option in the menu at the top of the survey to leave and save responses at any time.

Can I change answers after submitting my survey?

If your company has enabled the ability to change your answers after submitting your survey, you can retake the survey. Use the link in your survey invite and you will be directed to the Thank You page to restart your survey. Please note that all responses previously submitted will be deleted.

If your company has not enabled this ability, you will not be able to retake your completed survey. 

Why do I keep receiving reminder emails? 

Reminder emails are delivered to those who have not fully completed the survey. Select the Provide Feedback link in your reminder email to ensure you selected all answers. When you have completed the entire survey, you will see a Thank you page and no longer receive reminders. 

Can I skip a question?  

Unless it is specifically noted, all questions are mandatory. 

I have a new manager and don’t feel I know them well enough to rate. How should I respond? 

Your opinion is always valid and will be helpful for your manager to see their progress over time. 

In what languages are the survey questions available? How can I view questions in a different language? 

Select the language you prefer by selecting the down-pointing arrow next to Language on the survey landing page. 

How do I know my responses are confidential?  

Viva Glint’s platform makes privacy a priority. Learn more about How Viva Glint helps you protect your privacy.  

Which browsers are supported? 

• Microsoft Edge

• Google Chrome

• Safari

• Mozilla Firefox

You can also gain mobile access through iOS Safari and Android Chrome.

What do I see if an admin edits a question during a live survey?

If a Viva Glint Admin edits a question during a live survey, admins can send users who started or completed a survey an email notification. To view the edited survey question, use retake survey steps to resubmit your responses.