This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
Use the People app in Outlook on the web with your keyboard and a screen reader to explore and navigate the app main views and elements, and to move between views and functions. We have tested it with Narrator in Microsoft Edge and JAWS and NVDA in Chrome, but it might work with other screen readers and web browsers as long as they follow common accessibility standards and techniques.
The People app is your address book in Outlook on the web where you can manage your contacts' information. The People app is a web-based app that you use in a web browser.
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New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
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To learn more about screen readers, go to How screen readers work with Microsoft 365.
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When you use the People app, we recommend that you use Microsoft Edge as your web browser. Because the People app runs in your web browser, the keyboard shortcuts are different from those in a desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not the People app.
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Open the People app
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In your browser, sign in to your Outlook on the web account.
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In Outlook on the web, do one of the following:
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To use a keyboard shortcut to open the app, press Ctrl+Shift+3.
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To navigate to and open the app, press the Tab key until you hear "Left tray," followed by the name of the currently selected app, for example "Mail." Press the Down or Up arrow key until you hear "People," and then press Enter.
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Navigate the main content pane
To the right of the navigation pane, you'll find the main content pane of the app. It shows the details of the item you selected in the navigation pane. For example, if you selected a contact, their contact details are displayed. You can also access emails and files you've shared with the selected contact.
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To move the focus from the navigation pane to the main content pane, move the focus to an item whose details you want to review, and then press the Tab key once.
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To navigate the main content pane, press the Down or Up arrow key, the Tab key, or Shift+Tab.
Navigate the People ribbon
The app ribbon expands horizontally across the screen above the hub navigation menu, navigation pane, and main content pane. It contains options for managing contacts and the app settings.
The ribbon is organized into two ribbon tabs, Home and View. On the Home tab, you can find options for editing, creating, and deleting contacts, and adding people to your contacts and to favorites, for example. From the View tab, you can access the People app settings.
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To move the focus to the ribbon, press the Tab key until you hear "Ribbon tabs," followed by the name of the currently selected tab.
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To switch to the other ribbon tab, press the Right or Left arrow key until you hear name of the tab, and then press Enter.
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To navigate from the ribbon tab to the ribbon below the selected ribbon tab, press the Tab key once.
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To browse the options on the ribbon, press the Right or Left arrow key, B, or Shift+B.
See also
Keyboard shortcuts for Outlook
Basic tasks using a screen reader with email in Outlook
Basic tasks using a screen reader with the calendar in Outlook
Use a screen reader to explore and navigate Outlook Mail
Use a screen reader to explore and navigate Outlook Calendar
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
