Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016 Outlook on the web Outlook.com New Outlook for Windows

Folders provide a way to organize email messages, calendars, contacts, and tasks in Outlook.

Select a tab option below for the version of Outlook you're using. What version of Outlook do I have?

If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select Classic Outlook and follow those steps instead.

Create a top-level folder in new Outlook

  1. In the folder pane on the left, right-click your email address, or hover over it and select More options  > Create new folder.

    Screenshot of Create new folder selected in the More options menu on the folder pane

  2. Enter a name for the new folder, then press Enter.

Create a subfolder in new Outlook

  1. Select the folder where you want to create a subfolder.

  2. Right-click the folder, or hover over it and select More options  > Create new subfolder.

  3. Enter a name for the new folder, then press Enter.

To add a folder to the folder pane, do the following:

  1. In the left pane of Mail, Contacts, Tasks, or Calendar, right-click where you want to add the folder, and then click New Folder.

    Add a new folder

    When in Calendar, the New Folder command is replaced with New Calendar.

  2. In the Name box, enter a name for the folder, and press Enter.

Outlook on the web is the web version of Outlook for business users with a work or school account.

Create a top-level folder in Outlook on the web

  1. In the folder pane on the left, right-click on Folders, or hover over it and select More options  > Create new folder.

    Screenshot of Create new folder selected in the More options menu on the folder pane

  2. Enter a name for the new folder, then press Enter.

Create a subfolder in Outlook on the web

  1. Select the folder where you want to create a subfolder.

  2. Right-click the folder, or hover over it and select More options  > Create new subfolder.

  3. Enter a name for the new folder, then press Enter.

Outlook.com is the web version of Outlook for users signing in with a personal Microsoft account such as an Outlook.com or Hotmail.com account.

Create a top-level folder in Outlook.com

  1. In the folder pane, right-click on Folders and then select Create new folder.

    Screenshot of Create new folder selected in the More options menu on the folder pane

  2. Enter a name for the new folder, then press Enter.

Create a subfolder in Outlook.com

  1. Select the folder where you want to create a subfolder.

  2. Right-click the folder, and select Create new subfolder.

  3. Enter a name for the new folder, then press Enter.

Related article

Add or remove a folder in Outlook for Mac

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