Symptoms
When you try to install or start an Xbox Game Pass game on your Windows 10 device, you may be redirected to the Microsoft Store page for Gaming Services. Additionally, you receive error 0x80073D26 or 0x8007139F:
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Something Unexpected Happened Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. |
Resolution
To resolve this issue, install June 11, 2021—KB5004476 (OS Builds 19041.1055, 19042.1055, and 19043.1055) Out-of-band.
Workaround
To workaround this issue, follow these steps:
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Open Notepad.
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Copy-and-paste the following PowerShell script into the empty Notepad document:
Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse
Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse
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Press Ctrl+S to open the Save As dialog box.
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In the File name box, type RepairGamingServices.ps1.
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Change the Save as type box to All Files (*.*).
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Click Save.
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Right-click the PowerShell script and select Run as administrator.
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Restart your device.
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Start the Xbox application. You should see a blue banner with the following message:
This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install
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Select Install to reinstall Gaming Services.
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After the installation is complete, you should be able to install and start games.
