This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
Use a screen reader to perform basic tasks with the Windows Feedback Hub. We have tested it with Narrator, JAWS, and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques. You'll learn to search for feedback, upvote, comment, and share feedback with others.
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To learn more about screen readers, go to How screen readers work with Microsoft 365.
In this topic
Search for feedback
Before submitting new feedback, it can be helpful to search existing feedback to see if others have had similar experiences.
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When you open the Feedback Hub app, you land on the Home tab. The focus is on the Search feedback text field.
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Type the search term you want to use, and press Enter. You hear the number of search results, and the focus moves to a list of search results on the Feedback tab.
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To sort or filter the search results, do one or more of the following:
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To sort the search results, press the Tab key until you hear "Sort options," followed by the current sorting option. Press Spacebar. Press the Up or Down arrow key until you hear the sorting option you want and press Spacebar to sort the results. The default sorting option is Trending.
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To filter the search results, press the Tab key until you hear "Filter options," followed by the current filter option, and then press Spacebar. Press the Up or Down arrow key or the SR key+Right or Left arrow key until you hear the filter option you want and press Spacebar to select. You can select more than one option. To exit the options list and return to the filtered results, press Esc.
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To filter search results by the device they're related to, press the Tab key until you hear "Device," and press Spacebar. Press the Up or Down arrow key until you hear the device you want and press Spacebar to filter the results.
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To filter search results by the feedback category, press the Tab key until you hear "Category," and press Spacebar. Press the Up or Down arrow key until you hear the category you want and press Spacebar to filter the results. The default value is All categories.
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If you've filtered the search results by category, to filter them even further by a subcategory, press the Tab key until you hear "Subcategory," and press Spacebar. Press the Up or Down arrow key until you hear the subcategory you want and press Spacebar to filter the results.
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To browse the search results, press the Tab key until you hear "Feedback search results," followed by the title of the first search result. Switch your screen reader's navigation mode to focus navigation, and then press the Down arrow key to browse the list of search results.
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When you find the feedback item you want, press Enter to open it.
Upvote and comment on feedback
Upvoting and commenting on feedback left by others is an excellent way to increase its visibility and to add your own comments and insights without submitting a separate feedback item.
: Only feedback with the Suggestion type can be upvoted.
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Open the feedback item you want to upvote or comment on.
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Do one or both of the following:
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To upvote feedback, press the Tab key until you hear "Upvote," and press Enter.
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To comment on feedback, press the Tab key until you hear "Write a comment," and type your comment. Press the Tab key until you hear "Post comment," and press Enter.
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See also
Use a screen reader to submit feedback with the Feedback Hub
Use a screen reader to perform basic tasks with the Windows Feedback Hub. We have tested it with Narrator, but it might work with other screen readers as long as they follow common accessibility standards and techniques. You'll learn to search for feedback, upvote and comment on feedback, and share feedback with others.
:
-
To learn more about screen readers, go to How screen readers work with Microsoft 365.
In this topic
Search for feedback
Before submitting new feedback, it can be helpful to search existing feedback to see if others have had similar experiences.
-
Open the Home tab the Feedback Hub app. The focus is automatically on the Search feedback field.
-
Enter the search term you want to use and press Enter. You hear the number of search results and the focus is moved to a list of search results on the Feedback tab.
-
You can sort or filter the search results:
-
To sort the search results, press the Tab key until you hear "Sort options," and press Spacebar. Press the Up or Down arrow key until you hear the sort option you want and press Spacebar to sort the results. The default sort option is Trending.
-
To filter the search results, press the Tab key until you hear "Filter options," and press Spacebar. Press the Up or Down arrow key until you hear the filter option you want and press Spacebar to filter the results.
-
To filter search results by the device they're related to, press the Tab key until you hear "Device," and press Spacebar. Press the Up or Down arrow key until you hear the device you want and press Spacebar to filter the results. The default value is PC.
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To filter search results by feedback category, press the Tab key until you hear "Category," and press Spacebar. Press the Up or Down arrow key until you hear the category you want and press Spacebar to filter the results. The default value is All categories.
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If you've filtered the search results by category, you can also filter them even further by subcategory. To do so, press the Tab key until you hear "Subcategory," and press Spacebar. Press the Up or Down arrow key until you hear the category you want and press Spacebar to filter the results.
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To browse the search results, press the Tab key until you hear "Feedback search results," followed by the title of the first search result. Press the Down arrow key to browse the list of search results. When you find the one you want, press Enter to open the feedback item.
Upvote and comment on feedback
Upvoting and commenting on feedback left by others is an excellent way to increase its visibility and to add your own comments and insights without submitting a separate feedback item.
: Only feedback with the Suggestion type can be upvoted.
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Open the feedback item you want to upvote and/or comment on.
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To upvote feedback, press the Tab key until you hear "Upvote," and press Enter.
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To comment on feedback, press the Tab key until you hear "Write a comment," and type your comment.
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Press the Tab key until you hear "Post comment," and press Enter.
Share feedback
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Open the feedback item you want to share.
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Press the Tab key until you hear "Launch Share popup," and press Enter. The Share popup opens.
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Do one of the following:
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To copy a link to the feedback item to your clipboard, press the Tab key until you hear "Copy short link," and press Enter. The URL of the feedback item is copied to your clipboard and you can paste it into, for example, an email message.
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To share a link to the feedback directly to another app, press the Tab key until you hear "Share," and press Enter. Then press the Tab key again until you hear "Share to apps," and select the app you want to share the link to with the Left and Right arrow keys. Press Enter to share the link in the app.
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See also
Use a screen reader to submit feedback with the Feedback Hub
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
