For details about calling capabilities in specific web browsers, see Get clients for Microsoft Teams, Web client section.
Place calls
|
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
|---|---|---|---|---|---|
|
End-to-end encryption (E2EE) for one-to-one Teams calls |
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- |
|
|
|
Voice Over IP (VOIP) and Public Switched Telephone Network (PSTN*) calling |
|
|
Edge and Chrome only |
|
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|
Reverse Number Lookup (RNL) based on AAD or telephone company info |
|
|
Edge and Chrome only |
|
|
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Number normalization rules/number translation rules |
|
|
Edge and Chrome only |
|
|
|
Speed dial |
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|
Edge and Chrome only |
|
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|
Call history |
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|
Edge and Chrome only |
|
|
|
Find and call Teams users in other domains (federated calling) |
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|
Edge and Chrome only |
|
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|
Call people who use Skype for Consumers or Skype for Business |
|
|
Edge and Chrome only |
|
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|
Start a group call or join a group call in progress |
|
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Edge and Chrome only |
|
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Location provided for emergency calls (dynamic emergency calling) |
|
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- |
|
|
|
Call from contact card |
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|
Edge and Chrome only |
|
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|
Dial by name |
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|
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|
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Dial an extension |
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|
Edge and Chrome only |
|
|
|
"/call" command |
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|
Edge and Chrome only |
- |
|
Answering and during a call
|
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
|---|---|---|---|---|---|
|
Record and transcribe one-to-one calls made to PSTN and VOIP numbers* |
|
|
- |
- |
|
|
VOIP call controls (hold, mute, video on/off, screen sharing) |
|
|
Edge and Chrome only |
|
|
|
PSTN* call controls (hold, mute) |
|
|
Edge and Chrome only |
|
|
|
Add others to a call (VOIP and PSTN* numbers) |
|
|
Edge and Chrome only |
|
|
|
Blur background during video calls |
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|
|
- |
|
Custom background during video calls |
|
|
|
|
- |
|
Video preview on hover |
|
|
- |
- |
- |
|
One-on-one call recording |
|
|
- |
|
|
|
Caller ID |
|
|
Edge and Chrome only |
|
|
|
Closed captions |
|
|
- |
|
|
Transfer and forward
|
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
|---|---|---|---|---|---|
|
|
|
Edge and Chrome only |
|
|
|
|
Transfer calls (blind, ring back, consult) |
|
|
Edge and Chrome only |
|
|
|
Transfer calls between desktop and mobile |
|
|
Edge and Chrome only |
|
|
|
|
|
Edge and Chrome only |
|
|
|
|
|
|
Edge only |
|
|
Voicemail and settings
|
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
|---|---|---|---|---|---|
|
|
|
Edge and Chrome only |
|
|
|
|
Send missed calls to voicemail |
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|
Edge and Chrome only |
|
|
|
Secondary ringer |
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|
Edge and Chrome only |
|
|
|
Music on hold |
|
|
|
|
|
|
Access to Calls section in Settings (full or partial) |
|
|
Edge and Chrome only |
|
|
Advanced calling features
|
Windows desktop |
Mac desktop |
Web |
Android and iOS |
Linux desktop |
|
|---|---|---|---|---|---|
|
|
|
Edge and Chrome only |
- |
|
|
|
|
|
- |
|
|
|
|
Block calls |
|
|
Edge and Chrome only |
|
|
|
Play a busy signal to incoming callers when on another call (busy on busy) |
|
|
Edge and Chrome only |
|
|
|
Allow priority access to certain contacts when status is Do Not Disturb |
|
|
Edge and Chrome only |
|
|
|
TTY support |
|
|
- |
- |
|
|
Call queue with shared voicemail |
|
|
Edge and Chrome only |
|
|
|
Auto attendant with shared voicemail |
|
|
Edge and Chrome only |
|
|
|
Make PSTN calls during internet outages (Survivable Branch Appliance) |
|
|
Edge and Chrome only |
|
|
|
Callto: protocol (use Teams as telephone) |
|
|
Edge and Chrome only |
|
|
|
Contact Center as a Service integration, including call recording |
|
|
Edge and Chrome only |
|
|
*Requires purchase of a Microsoft Teams Calling Plan or a third party calling plan via Operator Connect, Teams Phone Mobile, or Direct routing.
: Last update 09/18/2023.
