Last Updated: October 16, 2017
ISSUE
After installing the October Public Update for Outlook 2010 or Outlook 2013, you may get this error in the folder pane display when you click on folders in the Business Contact Manager pane:
We didn't find anything to show here.
Additionally, an error dialog appears with this error:
Business Contact Manager for Outlook could not complete your last action or actions. Please try again.
STATUS: WORKAROUND
: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, go to How to back up and restore the registry in Windows.
Add this registry key to the local client and restart Microsoft Outlook:
For Outlook 2013: [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Security] "EnableRoamingFolderHomepages"=dword:00000002
For Outlook 2010: [HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security] "EnableRoamingFolderHomepages"=dword:00000002
NOTE: Business Contact Manager is not supported with Outlook 2016.
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See Also
Fixes or workarounds for recent issues in Outlook for Windows
Resolve Outlook for Windows issues with automated troubleshooting tools
