This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Windows tools or features and Microsoft 365 products. This article is part of the Accessibility help & learning content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.

Windows offers several sign in options to enhance both security and convenience, including facial recognition, fingerprint recognition, and PIN with Windows Hello, as well as security keys and passwords. This complete guide will help you in navigating, setting up, and managing Windows sign-in methods using your keyboard and a screen reader. 

Note: To learn more about screen readers, go to How screen readers work with Microsoft 365.

In this topic

Setup the sign in options

Windows provides multiple sign-in options, including facial recognition, fingerprint, PIN, security key, and password. Setting these up ensures secure and convenient access. Follow these steps to configure each method.​​​​​​​

  1. Set up the Facial recognition​​​​​​​​​​​​​​

  2. Set up the Fingerprint recognition​​​​​​​

  3. Set up the PIN

  4. Set up the Security key

    1. Navigate to the Sign-in options and press Down arrow key until you hear “Security key.”

    2. Press Tab key to select the Show more settings button, and press Enter to expand it.

    3. To setup and sign in to apps with a security key, navigate to the Manage button and press Enter.

    4. Insert your security key and touch it to activate.

    5. Press Tab key until you hear “Change button,” then type your old PIN followed by your new PIN twice.​​​​​​​

    6. Navigate to the Save changes button, then press Enter to complete the Windows security key setup.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ ​​​​​​​For more information, go to Use Windows Hello with a screen reader.​​​​​​​​​​​​

  5. Set up the Password​​​​​​​​​​​​​​​​​​​​​

    1. Navigate to the Sign-in options and press the Down arrow key until you hear “Password.”

    2. Press Tab key to select the Show more settings button, and press Enter to expand it.​​​​​​

    3. Press Tab key until you hear “Add button,” then press Enter.

      Note: : If a password has already been set up, the user will see a Change button and can follow the same steps to change their password.​​​​​​​

    4. Enter your new password, confirm it, and type a hint, then use Tab key to navigate to the Next button and press Enter.

    5. Enter your new password, confirm it, and type a hint, then use Tab key to navigate to the Next button and press Enter.

    6. To complete the set up, press Tab to select Finish button and press Enter.

For more information, go to Change or reset your password - Microsoft Support and Reset a forgotten Microsoft account password.

See also

Use Windows Hello with a screen reader

Windows Hello common issues and troubleshooting tips  

Why didn't Windows Hello facial recognition recognize me? ​​​​​​​ 

Change or reset your PIN 

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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