Shifts capabilities
Shifts on desktop and web is optimized for frontline managers who create and manage schedules. Shifts on Android and iOS is geared for frontline workers. To learn more, see Get started in Shifts.
Here's an overview of what managers and team members can do in Shifts on desktop, web, and mobile.
Frontline managers (team owners)
Capability¹ |
Desktop |
Web |
Mobile |
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Create a schedule and share it with the team. |
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Import a schedule from Excel to Shifts. |
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Copy a schedule. |
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Add, update, and delete schedule groups to organize team members based on common characteristics within a team. For example, department or job type. |
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Add, update, and delete shifts. |
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Add, update, and delete open shifts for workers on their own team to request. |
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Add, update, and delete open shifts for workers on other teams (locations) to request. |
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Manage schedule settings for the team. |
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Manage (approve and deny) time-off and shift requests from workers. |
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Export and view time sheet reports. |
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Export the schedule to Excel. |
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Recall shifts on the schedule. |
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Print the schedule. |
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¹This table summarizes capabilities when using Shifts as a standalone app. If your organization is using Shifts with a workforce management system (WFM) to sync schedule data through a connector, you can view and manage your schedules in your WFM system from within Shifts. Learn more about the capabilities available to managers when using Shifts with a WFM system.
Frontline workers (team members)
Capability¹ |
Desktop |
Web |
Mobile |
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View your own shifts. |
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View the team schedule. |
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View open shifts available in your schedule groups. |
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Request to pick up open shifts at your location. |
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Request to pick up open shifts at other locations. |
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Request time off. |
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Swap a shift with a coworker on the same team. |
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Offer a shift to a coworker on the same team. |
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Clock in and out of shifts and breaks. |
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Edit time sheet entries for clocking in/out and breaks. |
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Set availability. |
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Set shift reminders. |
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¹This table summarizes capabilities when using Shifts as a standalone app. If your organization is using Shifts with a workforce management system (WFM) to sync schedule data through a connector, you can view and manage your schedules in your WFM system from within Shifts. Learn more about the capabilities available to team members when using Shifts with a WFM system.