Note: The new Microsoft Planner is currently rolling out to customers. If your experience looks different than the steps listed in this article, or you're working from a Government Cloud Communities (GCC), GCC High, or Department of Defense (DoD) environment, refer to the instructions toward the bottom of this page.Frequently asked questions about Planner.
Learn more about the new Planner inPlanner sends email and push notifications for a variety of reasons. Some notifications can be controlled by plan members. Note: If you use Planner in Teams, additional notifications are provided by Teams. These notifications are independent of Planner and managed separately.
Types of Notifications
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Group Email Notifications: Sent to all group members, appear in the group Outlook mailbox.
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Planner Email Notifications: Sent to individual inboxes.
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Planner Mobile App Notifications: Push notifications on the Planner mobile app.
Note: Planner mobile app notifications are currently not available for Office 365 Government Community Cloud (GCC) subscriptions.
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Teams Notifications: Appear in the Teams Activity Feed.
Notes:
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Even if the task assignment action occurs outside of Teams (for example, in Planner for the web or the Planner mobile apps), a Teams notification will be sent to the assignee.
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If you can't see Planner notifications in the Teams activity feeds, please make sure the Planner app is installed in Teams.
Notifications
The following table lists activities that trigger notifications, who receives notifications, notification formats, and what you can do to configure them. Teams notifications require the use of Planner in Teams.
Activity |
Who's Notified |
Notification format |
Configurability |
---|---|---|---|
A task is assigned to someone |
All task assignees |
Teams (if used) |
|
A task is marked as Completed |
All task assignees (Teams only) |
Teams (if used) |
|
You are added to a plan (for premium plans and portfolios only) |
You |
|
See Turn your task notifications on or off. For plans associated to groups with more than 50 members, this email is not sent. |
Any plan member comments after your comment |
You |
|
You can't turn off this comment |
Someone assigns a task to you |
You |
Planner app push notification Teams (if used) |
|
Someone comments on a plan |
All plan members who are following the group in their inbox |
|
As a plan member, configurable only by disabling your receipt of all group messages. See Receive or stop receiving group messages in your inbox. |
You have tasks that are near or past their due dates |
You |
|
Notification Settings
Turn Notifications On/Off for Tasks
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Go to Settings > Notifications.
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Select or clear options for task assignments, due dates, and someone added me to a premium plan.
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Save changes.
Manage Group Messages in Inbox
Please review this article to manage your group emails: Join, leave, or follow Groups in Outlook
Note: Admins can disable Planner Teams notifications by disabling the Planner app for Teams.
Planner sends email and push notifications for a variety of reasons. Some notifications can be controlled by plan members, and others by group owners. If you use Planner in Teams, additional notifications can also be managed in Microsoft Teams. Learn more about managing notifications in Teams.
Manage how you're notified as a Plan Member
Note: If you're using Planner in Teams, first select the Go to website button near the top right of the screen, and then follow these instructions.
Turn notifications on or off for your tasks
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Select the Settings button near the top right of the screen, and then select Notifications.
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In the Notifications dialog box, select (to turn on) or clear (to turn off) the following options:
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Someone assigns a task to me
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A task assigned to me is late, due today, or due in the next 7 days
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Select Save.
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To mute the Planner bot or block the bot to stop all incoming Teams notifications in Planner in Teams, go to the Chat page, open the Planner bot context menu, and then choose either Mute or Block bot conversation.
Receive or stop receiving group messages in your inbox
When you're added to a plan, you may receive group email messages when task comments are posted in the plan. Use these instructions to either start or stop receiving group messages in your inbox.
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Select the 3 dots (. . .) to the right of the plan name, and then select Plan settings.
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In the Plan settings dialog box, select group settings.
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Under Manage group email, select or clear Don't receive any group messages, then choose Save.
Note: Admins who want to disable Planner Teams notifications can disable the Planner app for Teams. If you want to disable only the Planner Teams notifications, but leave the Planner app enabled, contact Office support.
Turn group notifications for task activity on or off
If you've created a plan in Planner, then you're the group owner for the plan. The group owner can change a plan setting that will send group email messages to the group when a task is assigned or completed. By default, the group emails will not be sent to the plan's group mailbox in Outlook. If a member chooses to follow the group, then these activity emails will go to the plan member's inbox.
The following image is an example of a group email that you might receive.
In the second image, a plan member has replied to the task.
Toggle task activity group emails
Note: Only group owners can turn off group emails. For more information about how to become a group owner, see Need to make someone else an owner of a plan?
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From the plan board, select the 3 dots (. . .) to the right of the plan's name.
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Choose Plan settings from the menu.
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Select (to enable) or clear (to disable) Send email to the plan's group when a task is assigned or completed, and then Save.
Planner notification types
There are four basic types of notifications in Planner:
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Group email notifications Email messages sent to all group members. Emails are sent from Microsoft Planner to the group mailbox. For those following a plan's group, these email notifications are not delivered to their inboxes; however, if a user posts a comment on a task, that user will receive email notifications in their inbox for each subsequent comment made on that task (even for comments made by other users).
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Planner email notifications Email messages sent only to you, delivered to your inbox.
Note: Planner email notifications aren't available in Planner for Office 365 GCC, Planner for Office 365 GCC High, or Planner for Office 365 DoD.
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Planner mobile app notifications Push notifications on the Planner mobile app. Planner mobile app notifications display just like any other notifications on your phone or device. When you tap on a Planner mobile app notification, the Planner app opens.
Note: Planner mobile app notifications are currently not available for Office 365 Government Community Cloud (GCC) subscriptions.
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Teams notifications The Teams notification for Planner appears in the Teams Activity Feed. It contains the task title, who assigned you the task, and the plan the task belongs to. Your Planner assignment notification in Teams will not replace your email and mobile push Planner task assignment notifications; you will receive all three.
Notes:
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Even if the task assignment action occurs outside of Teams (for example, in Planner for the web or the Planner mobile apps), if the plan has a tab in Teams, a Teams notification will be sent to the assignee.
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If you can't see activity feeds, please make sure the Tasks app is installed in Teams.
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The following table lists activities that trigger notifications, who receives notifications, notification formats, and what you can do to configure them. Teams notifications require the use of Planner in Teams.
Activity |
Who's Notified |
Notification format |
Configurability |
---|---|---|---|
A task is assigned to someone |
All plan members who are following the group |
Teams (if used) |
|
A task is marked as Completed |
All plan members who are following the group |
Teams (if used) |
|
You create a plan |
All plan members |
Teams (if used) |
You can't turn this off. |
You're added to a plan |
You |
Teams (if used) |
You can't turn this off. All plan members receive a welcome email from Microsoft letting them know they've been added to the plan, tips and tricks on using plans, and a link to the plan. |
Any plan member comments after your comment |
You |
|
You can't turn this off. |
Someone assigns a task to you |
You |
Planner app push notification Teams (if used) |
|
Someone comments on a plan |
All plan members who are following the group in their inbox |
|
As a plan member, configurable only by disabling your receipt of all group messages. See Receive or stop receiving group messages in your inbox. |
You have tasks that are near or past their due dates |
You |
|
Enable Planner notifications for on-premises Exchange tenants
If your organization’s product licenses include Exchange Online, you can receive email reminders. If you're using on-premises Exchange Server, there may be issues. For more information talk to your administrator or see How do I make sure all my people can get emails for Planner?