Applies ToOutlook for Microsoft 365 Outlook 2024 Outlook 2021 Outlook 2019 Outlook 2016

You've spent fifteen minutes writing an email, and the Send button is nowhere to be found. You probably just need to configure an email account.

  1. Click File.

  2. Click the Info tab if you aren't already there, then click Account Settings > Account Settings, and look for your account on the E-mail tab.

    An account in the Account Settings dialog in Outlook 2013

If you see your account, but you don't see the Send button, try the steps below.

  1. If your account isn’t there, click New. That starts the Add Account wizard.

  2. On the first page of the wizard, make sure E-mail Account is selected and click Next.

  3. On the next page, enter your name, email address, and your password.

    The second page of the New Accounts wizard

  4. Outlook verifies your user name and password, and connects to the account.

    The third page of the New Account wizard

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The Send button is still missing

If your e-mail account is listed in the Account Settings dialog box, but you still don’t have a Send button, try removing and then adding the account.

  1. Click File.

  2. Click the Info tab if you aren't already there, then click Account Settings > Account Settings.

  3. On the E-mail tab, click the account, then click Remove.

  4. Repeat steps 1-4 above to recreate the account.

    If that doesn't work, try creating another Outlook profile, and then adding your e-mail account to the profile. See Create a new e-mail profile.

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Get more help

If you still don’t have a Send button, try Microsoft Answers for Microsoft Office, a community-based support site where you can ask and answer questions, and browse answers from others.

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