If a touchpad isn't working, it might be a result of a missing or out-of-date driver. Updating or reinstalling the touchpad drivers might help solve the problem.
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Updating the drivers can be done either by using Windows Update or Device Manager.
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Reinstalling the drivers can be done using Device Manager.
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Windows Update The recommended method to update the touchpad drivers is by using Windows Update. For information on how to update drivers using Windows Update, see the following article:Automatically get recommended and updated hardware drivers
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Device Manager Although the recommended method to update the touchpad drivers is by using Windows Update, the touchpad drivers can also be updating using Device Manager. For information on how to update drivers using Device Manager, see the following article:Update drivers through Device Manager in Windows When using Device Manager to update touchpad drivers, search for the touchpad in Device Manager under one of the following categories:
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Human Interface Devices.
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Mice and other pointing devices.
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If updating the touchpad drivers doesn't fix the problem with the touchpad or there aren't any updated touchpad drivers for the touchpad, reinstalling the touchpad through Device Manager might help fix the problem. Reinstalling the touchpad forces the latest drivers to download from Windows Update. For information on how to reinstall drivers using Device Manager, see the following article:
When using Device Manager to reinstall the touchpad, search for the touchpad in Device Manager under one of the following categories:
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Human Interface Devices.
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Mice and other pointing devices.
Additional Help
If updating the touchpad driver or reinstalling the touchpad doesn't help, contact the Windows device's manufacturer for help.
