We're sorry that you're having trouble syncing your OneDrive. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again.
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If you can't see any OneDrive icons in the taskbar or notification area, it could be that the icons have moved, or OneDrive isn't running. Learn more.
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If you exceed your Microsoft storage, you won’t be able to upload, edit, or sync new files (such as Camera Roll) to your OneDrive. Learn more.
None of the above
If you don't see the OneDrive icon you're looking for, learn more about OneDrive icons.
If you're still having issues, try unlinking/relinking your OneDrive account or use our guided support troubleshooting tool below.
See also
Save your camera roll in Android and iOS
Need more help?
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Contact Support Account & Billing Help. For help with your Microsoft account and subscriptions, visitFor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. |
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Admins Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Admins should view |
: this article to learn more.
Support for the old OneDrive for Business sync app with SharePoint Online has ended. If you see this icon in your taskbar, read