Applies ToOffice 2024 Office 2024 for Mac Office 2021 for Mac Microsoft 365 for Mac

An error message upon attempting to run Microsoft AutoUpdate (MAU) may be due to a missing helper file or incorrectly set permissions. Installing the latest version of AutoUpdate should help with the issue.

  1. Click the link below to download the installer for the latest version of AutoUpdate. Download

  2. Run the downloaded installer package.

If your device is managed by your organization and you don’t have permission to install software, contact your Helpdesk or IT administrator.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.