Applies ToOffice 2024 Office 2021

Your new Office Pre-installed PC comes with a digital Office product instead of a product key card package. Before you start an Office app, please check the genuine Office product is included in the Included with device tab in the Library in the Microsoft Store app.

Note: A personal Microsoft account is not required if you will activate the Office apps by the digital product included with your new Office Pre-installed PC.

Activate Office on your new device

Step1:

Make sure Windows is activated and Internet connection

  1. After boot your device, select the Start button, then select the Settings .

  2. Select Network and Internet, and then check the connection status in the main page.

  3. Select System, and then select Activation. This page indicates whether Windows is activated.

Step2:

Make sure the Office digital product included with your device

  1. Select the Start button, then select the Microsoft Store Icon

  2. Select the Library Icon, then select the Included with device tab

  3. Make sure that the Microsoft Office perpetual product is displayed

  4. Close the Microsoft Store app

Important: 

  • If you can find no Office product in the Microsoft Store app even though you purchased an Office Pre-installed PC with an digital Office product included, please contact the manufacturer of your Office Pre-installed PC first. 

  • If you sign in with your Microsoft account in Windows OOBE, Windows OOBE will show the awareness screen of the Office product included with your device. You can also confirm that the digital product is included with your device in Windows OOBE.

Step3:

Start an Office app, like Word. Can't find your Office apps?.

Step4:

Before you continue... opens first on the app

Select the Confirm button

​​​​​​ This screen shows when Office app finds a device-based DA include with a new device. (Ja)

Step5:

Success! opens that you can know the Office license has been activated for you device

Select the Get Started button

This screen shows when an Office device-based DA is claimed on a new PC successfully. (Ja)

Step6:

Accept the license agreement opens

Select the Accept button

This screen shows to attempt the user to accept the license terms of Office 2021 after license activation.

Step7:

Set all Privacy Setting dialogs

This screen shows after accept EULA in Office OOBE. (Ja)

Step8:

Check the licensed product is shown in the Product Info in the Account (Home > Account)

This image is the backstage in Word after a device-based Office DA activated (Ja). "For this device" shows in Product Info.

Important: 

  • If all Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access) are pre-installed in your purchased new Office Pre-installed PC, the extra apps (e.g., Publisher and Access that are not included in an Office Home & Business suite) will be removed background within 24 ~ 48 hours after the Office perpetual license activation is completed. (Internet connection is required.)

  • And, the Update Now button will appear in the left side of the product name (ex. "Microsoft Office Home & Business 2021") under the Product Info in Home > Account too. This means this removal process is ready to start background.

  • If you click this button, you can start the process manually. After the removal process completed, this button will disappear from the Product Info.

  • This button shows in backstage for manual starting SKU2SKU conversion after Office activation. SKU2SKU conversion is triggered if the office DA SKU doesn't match to the pre-installed Office suite.

See the articles also

Reinstall Office, or install from a disk (for corporate)

I uninstalled the pre-installed Office apps before activation, how can I install and activate Office?

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